Privacy Policy

Last updated: 4 November 2026 (booking calendar added to the home page; visit counting with Cloudflare Web Analytics added; optional "How did you find us?" question added)

Who we are

This website, claudiasolutions.com, is operated by Claudia Solutions, a sole proprietorship (eenmanszaak) owned by Anton Deken, registered in the Dutch Trade Register (Handelsregister) under KVK number 42176397 and based in Groningen, the Netherlands. For the purposes of the General Data Protection Regulation (GDPR), Anton Deken, trading as Claudia Solutions, is the data controller for personal data collected through this site.

What we collect

The only personal data this site collects is what you choose to give us through the contact form, the consulting form or the job-ad breakdown form: your name, email address, what you write in it (your message, or the job ad or link you send) and, if you choose to answer, how you found us. The consulting form also asks for your company, your team size and, if you choose, your timing and who else decides. If you book a call through our booking calendar, we receive your name, your email address and the time you picked. We don't use cookies or tracking pixels on this site, and we don't collect any data automatically beyond what's needed to serve the pages (standard hosting/server logs kept by our infrastructure provider).

We use Cloudflare Web Analytics to count page visits. It sets no cookies and doesn't follow you across other sites, and we only see totals, such as which pages were read.

One more exception: this site uses a web font (Schibsted Grotesk), served via Bunny Fonts, a privacy-focused font CDN that, unlike Google Fonts, doesn't log visitor IP addresses. Loading it doesn't transmit any personal data to a third party.

How we use it

We use the information you submit solely to respond to your enquiry and, if it leads to a project, to communicate with you about that work. We don't sell, rent, or share your data with third parties for marketing purposes, and we don't use it for any purpose beyond what you'd reasonably expect from submitting a contact form or booking a call.

Legal basis for processing

We process the data you submit on the basis of your consent (you choose to submit the form or book a call) and, once a conversation is underway, our legitimate interest in responding to and pursuing a business enquiry you initiated. We count page visits on the basis of our legitimate interest in knowing which pages get read.

Who else sees it

Our contact form is processed by Formspree, Inc., a third-party form-handling service based in the United States, which delivers submissions to our inbox. Formspree states that its service is GDPR-compliant and publishes its own privacy policy; we encourage you to review it if you'd like the detail of how they handle data in transit.

If you email us at hello@claudiasolutions.com, your message is forwarded by Cloudflare, Inc., which handles email for our domain, and delivered to an inbox hosted by Google (Gmail). Our replies are also sent through Gmail. Both publish their own privacy policies: Cloudflare and Google. Apart from Formspree, Cloudflare and Google, we don't use any other third-party processor for the data you send us.

Our booking calendar also runs on Google (Google Apps Script and Google Calendar). When the calendar comes into view, on our home page or our booking page, your browser asks our own site for the times we're free. That request runs through Cloudflare and on to Google, so Google doesn't see your IP address. If you book, your name and email address go the same way to Google, which creates the calendar event and sends you the invite with a Google Meet link. The page only ever learns whether we are free or busy, never what is in our calendars.

How long we keep it

Submissions are retained in our Formspree archive for up to 30 days (the limit of our current plan) and, separately, in whichever inbox the message was forwarded to for as long as is reasonably needed to handle the enquiry or the resulting relationship. Bookings stay in our Google Calendar as a record of the call. If you ask us to delete your data and there's no ongoing business reason to keep it, we will.

Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to how we process your data
• Receive your data in a portable format
• Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, email us at hello@claudiasolutions.com, use the contact form, or reach us on LinkedIn. We'll respond within a reasonable time and in any case within the timeframe required by law.

Complaints

If you believe we've mishandled your data, you're welcome to raise it with us directly first, but you also have the right to lodge a complaint with the Dutch data protection authority, the Autoriteit Persoonsgegevens, or with the supervisory authority in your own EU member state.

Changes to this policy

We may update this policy as the site or how we handle data changes, for example, if we add a new processor in future. The "Last updated" date at the top of this page will always reflect the current version.

Contact

Claudia Solutions (eenmanszaak of Anton Deken)
Groningen, the Netherlands
KVK: 42176397
Email: hello@claudiasolutions.com
Or reach us via the contact form on this site.